Questions about XGIMI Horizon Ultra

If the problem occurs with the Horizon Ultra, it's a good idea to extend the warranty to the maximum, which I did.

You get the information that the fan has a problem and the appliance switches off. It does the same thing for me. In fact it's an accumulation of dust on the cooling system. As you may have heard, a fan rotates when Xgimi is used to cool the internal components, lamp, etc... This causes dust to accumulate inside the cooling system, so the solution is to blow out the back and underside to evacuate this dust. Use a blower or compressor and set the power to intermediate, not full power. Then turn Xgimi back on, and you're good to go for a few hours of viewing.

The XGIMI Horizon Ultra supports Dolby Atmos via the eARC port. If you connect a Sonos Arc or Beam 2nd Gen directly to the projector, Dolby Atmos should be transmitted to the soundbar via HDMI port 2. This also works if you also connect an Apple TV to HDMI port 1, as long as the correct settings are made, such as selecting HDMI eARC as the output format in the projector.

Hello Jörg I also run the sound for the XGIMI Horizon Ultra projector via Bluetooth. I have a Lindeman music book, which even switches on automatically and switches to Bluetooth input. Works great so far and there's nothing to complain about with the sound. So the question is rather what the soundbar can do! Greetings Michel

The XGIMI Horizon Ultra can be mounted on a table or on the ceiling. - Mounting on the ceiling: Yes, the projector can be mounted on the ceiling. There is no need to turn the projector upside down as the device has an integrated image correction function. - Image correction: The projector is equipped with an automatic focus function and keystone correction, which makes it possible to adjust the image up or down without having to physically rotate the projector. This makes it easier to install and adapt to different environments.

Using the digital zoom in addition to the mechanical zoom on the XGIMI Horizon Ultra projector can affect image quality, albeit to a limited extent. - The projector uses pixel shifting technology to improve image quality, but using digital zoom may result in a slight loss of detail and sharpness, particularly noticeable at very large diagonals or at very close range. - However, the difference is often minimal and may not be very noticeable to most users, especially if you don't increase the digital zoom too much. In summary, you can reduce the size of the projected image by using the digital zoom, but you may notice a slight drop in image quality, especially if you use the digital zoom a lot.

I think the problem is due to the type of HDMI cable not transmitting enough data, my projector is connected with a 10 metre long HDMI cable and receives data from the Nvdia Schield Pro decoder, in 4 k with dolby vision

This projector has a function that allows it to adjust the image to the wall colour and ambient light, but I don't know if that helps. However, if you are prepared to spend so much money on a projector, I would advise you to buy a suitable screen as well. I have one from Elite Screens: https://www.digitec.ch/de/search?q=elitescreens

Hello, Just go to the manufacturer's website to get all the information you are looking for. Yes It is HDMI 2.1, USB 2.0, Lamp 25 000 hours, = 10 years at a rate of 5H per day. No bracket supplied but an Xgimi wall bracket can be purchased from Digitec: XGIMI X-Wall (Wall) bracket The best purchase I have ever made. Daily use. Distance 3m 150" HDR screen, Dolby Vision and Dolby Atmos, remotely connected to a Boss speaker.

You're right, it's 2300 lm. There must have been a mistake. Thank you very much for your attention. That really helps us to improve, thank you!

I have now received an answer from xGimi support: The Horizon series and AURA support 3D and keystone correction, but other products do not yet support this. In case anyone has the same question, I wanted to clear up everyone's ignorance.

Do you mean a fixed adapter for earthing contact plugs? Schönenberger Fix-Adapter SchuKo-CH (Type 12, Schuko) Alternatively, contact our customer service so that they can take a closer look.

For me I decided to buy a screen as my wall is white with textured surface. It did not look good without a screen. I purchased the Elite Screens ezCinema Plus 2 (107", 16:9). Mailing because I am renting and cannot attach to the wall. I would not spend soo much on a screen unless it has the ALR technology.

According to our supplier, the XGIMI X-Floor tripod is compatible: XGIMI X-Floor tripod (floor)

Optically it only does the zoom, which is good and works well (most of the pixels and brightness are not lost). As far as I know, it then corrects the keystone digitally. Focusing also works digitally afterwards (automatically and well).

I don't own a HomePod, but I can say that all my bluetooth enabled devices are working fine. At the moment I'm trying to optimise two different sound systems with another bluethooth usb stick, I'm still waiting for that. It's not what you necessarily want to hear, but maybe you'll get another idea...

I currently only have the "Desktop Launcher" app without 4k. We have now simply connected AppleTV, which was easier.

It’s great, I’d highly recommend it.

We obtain our specifications from our suppliers, unfortunately this important feature was probably not specified. Thank you for pointing this out! I will pass this on to the relevant department for checking.