i-tec USB-C 4K Triple Dock 85W
USB-C, 1 portion
Questions about i-tec USB-C 4K Triple Dock 85W
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0 questions and answers
Hello,
Yes, Surface Pro 7 is compatible with the C31FLATDOCKPDPLUS docking station.
Best Regards
i-tec Team
Helpful answer
No, unfortunately it is not included. 😢
PACKAGE CONTENTS:
i-tec USB-C docking station with cable (19 cm).
Set of anti-slip silicone pads
Quick Start instruction manual
100% suitable power supply unit: 😉
i-tec USB C Universal Charger 112W
Instructions for use page 8:
https://i-tec.cz/wp-content...
Manufacturer's page:
https://i-tec.cz/de...
i-tec USB-C Metal Low Profile 4K Triple Display Docking Station with Power Delivery 85 W + i-tec Universal Charger 112 W:
https://i-tec.cz/de...
Hello , yes with Win 10 (work) yes
I have not yet tried with Mac (private)
Yes, Mac Book Air / M1 is specifically supported by i-tec compatibility list.
Helpful answer
Hello,
macOS does not support MST technology - because of that, you can use 1 external monitor (every other monitor will show the same picture). We do mention this on our website.
MST technology does allow to "split" DisplayLink signal to 2 or 3 external monitors. But because the macOS does not support MST, then macOS cannot split this signal - and because of that every monitor connected to the docking station will show the same picture on macOS.
Because you have a gaming setup, then the best option for you would be a docking station based on Thunderbolt technology. You can search for example TB3CDUALDPDOCKPD or TB3HDMIDOCKPLUS.
Best Regards
i-tec Team
The higher power of the power supply cannot be passed on by the docking station because the DC/DC converter in the docking station is limiting.
In my case, switching to the 85W docking station helped because my original docking station was too weak to drive the computer's aged Li battery. Accordingly, USB and other ports failed, and finally the docking station broke. With the more powerful docking station, this worked well for 3 months. Now similar problems are starting again. The Li-battery has probably become even more power hungry in the meantime. The next thing I'm going to do is not change to 120W, but replace the battery - the keyboard is bulging and the touchpad is failing. In a word, the battery is starting to become dangerous.
Speaking of HDMI/DP, I had read somewhere that the two cannot be operated simultaneously from the docking station.
Helpful answer
it can be, however in my experience the usb c cable was short (20cm)depending on positon in your laptop this will create problems
Hello,
The docking station does work with MacBooks - but please note that only 1 external extended monitor is possible. Every other connected monitor will show the same picture as the first monitor.
But if you would use 1 external monitor then everything should work without any problem.
Best Regards
i-tec Team
I had also returned the dock, for the same reason :-( if I remember correctly
Helpful answer
Hello,
The MacBook is partially compatible with the docking station. Everything will work, but if you use 2 external monitors, both monitors will show the same picture (they will be cloned) - this is because macOS does not support MST technology.
If you want to use 2 external monitors, I would recommend getting a Thunderbolt3 docking station or docking station based on Displaylink technology.
You can contact our technical support: support@itecproduct.com
Kind regards
i-tec team
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Hello,
MacBook is partially compatible with the docking station. Everything will work, but if you will use 2 external monitors, then both monitors will show the same picture (they will be cloned) - that is because macOS does not support MST technology.
If you want to use 2 external monitors, then I would suggest getting a Thunderbolt3 docking station or docking station that is based on Displaylink technology.
You can contact our Technical support: support@itecproduct.com
Best Regards
i-tec Team
Former employee
5 years ago
This dock is compatible with a 2018 macbook pro. However, you can only connect one monitor to this dock on macOS. If you want to connect two to the hub, you need to connect the hub with thunderbolt 3 and not usb-c.
Helpful answer
No, there is no need for another power adapter if the notebook is supplied with power using its own power adapter.
Hi Mabo85
What happens to the second screen? Does it stay black?
Basically, it could be that the screen settings are not correct. I.e. I would check what it shows when you right-click on the (empty) desktop and then go to display settings. There you should see the screens. If this is the case, then click on the screen on which nothing appears and look further down at the item "Multiple displays" to see if "Expand this display" is selected.
Please also note the information in the manual (https://i-tec.cz/wp-content...) about the resolutions:
- One monitor: 1x HDMI max. resolution 3840x2160 / 30Hz or 1x display connector max. resolution 3840x2160 / 30Hz or 1x VGA max. resolution 1920x1080 / 60Hz
- Two monitors: (DP + HDMI, HDMI + VGA, DP + VGA): max. resolution 1920x1080 / 60Hz
- Three monitors: (DP + HDMI + VGA): One monitor with a max. resolution of 1920x1080 / 60Hz, two other monitors with a resolution of 1280x720 / 60Hz
For me, this would mean that 4k cannot be used with two monitors, for example.
I hope I could help you (and/or others).
LG
Hey..
You should check this one out:
i-tec USB 3.0 / USB-C Dual 4K Dock (HDMI, DisplayPort, 65W, USB Typ C, USB Typ A)
Resolution:
1 monitor - 1x display port → up to 4K/60Hz
1 monitor - 1x HDMI → up to 4K/60Hz
1 monitor - 2x display port → up to 5K/60Hz*.
2 monitors - 1x display port + 1x display port → up to 2x 4K/60Hz
2 monitors - 1x Display Port + 1x HDMI → up to 2x 4K/60Hz
2 monitors - 1x HDMI + 1x HDMI → up to 2x 4K/60Hz
Greetings
Hello,
If the monitor has a Thunderbolt or Thunderbolt2 port, it should be possible to do mini DisplayPort reductions using DisplayPort.
However, as we have not tested this configuration, I cannot guarantee that it will actually work.
Kind regards
i-tecTeam
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Hello,
If the monitor has Thunderbolt or Thunderbolt2 connector, then it should be possible by using DisplayPort to mini-DisplayPort reductions.
But we have not tested this configuration, so I cannot guarantee that it will actually work.
Best regards
i-tecTeam
Helpful answer
Hallo,
Ja, diese Dockingstation unterstützt 2560 x 1440 @ 60 Hz an beiden Ausgängen (HDMI, DP), wenn 1 Monitor angeschlossen ist.
Wenn 2 Monitore gleichzeitig angeschlossen sind, beträgt die maximale Auflösung nur 1920x1080.
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Hello,
Yes, this docking station supports 2560x1440@60Hz at both outputs (HDMI, DP), when 1 monitor is connected.
When 2 monitors are connected at the same time, then max resolution is only 1920x1080.
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