CHF259.–
Dreame H14 Pro
Vacuuming + mopping
Questions about Dreame H14 Pro
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0 questions and answers
Former employee
1 year ago
Helpful answer
Unfortunately, this is currently not possible as our purchasing conditions do not allow this. However, we will be happy to pass on your input to the relevant department so that they can look at the pricing.
digitec
1 month ago
Helpful answer
The scope of delivery includes: Mop vacuum cleaner with main part, handle, charging station, replacement mop roller, replacement filter, cleaning brush and cleaning agent. The accessories are sufficient for direct entry into use.
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digitec
2 months ago
Helpful answer
No, it is not recommended to use the wet cleaning function on carpets, as this could damage them. The dry vacuum function can be used on fine carpets to remove surface dust.
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You might have a little more luck if you ask around in our Community forum: https://www.galaxus.ch/de...
Please report your situation via our Galaxus Assistant so that we can check this and help you accordingly. https://www.galaxus.de/help
Former employee
9 months ago
These would have to be procured by the manufacturer and installed by a certified centre, as they are not individually available spare parts.
digitec
10 months ago
Helpful answer
Cold water is generally recommended for the clean water tank. However, for the automatic cleaning function with hot water, it is possible to use hot water, but this must be done in accordance with the manufacturer's instructions to avoid any risk. Be sure to consult the user manual for specific instructions on using hot or cold water.
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Helpful answer
For me yes
Helpful answer
It is all in the same container but it has a sieve in it that separates the coarse dirt a little
Unfortunately, the cleaning agent Dreame Floor Cleaner 500ml H14 Series / HFF3 for the Dreame H14 Pro is currently not available as we do not currently have any offers from our suppliers. We recommend that you enquire directly with the manufacturer.
I have not measured the volume. I can only say that the appliance is very audible, like a hoover.
We are very sorry about this and if you have any problems with products purchased from us, please use the following link to get a solution from us: https://www.galaxus.it/help
digitec
1 year ago
Helpful answer
The appliance is well suited as a wet cleaner for various surfaces, including hard floors and tiles, which also makes it suitable for cleaning a stairwell. It offers strong suction power and various cleaning modes that can be adapted to different types of dirt. However, the weight of around 5.7 kg could be an obstacle when frequently climbing stairs. However, the battery life of up to 40 minutes in the more powerful mode should be sufficient to clean a stairwell.
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Hello
I had the problem with the plug in the socket.
Wakelkontackt. I pressed the two poles on the plug together so that it had a better hold in the socket.
Unfortunately, we currently have no details on availability. The product is currently not available.
Now generally cleaning the tiles with the H14 is no problem, we have a waxed marble floor which is also no problem, but if I understand this correctly you want to use stone soap detergent, well generally the manufacturer recommends only using the original detergent or at least detergents that are produced for such wet cleaners, they must not be harmful, so I would not use any other detergent as this could possibly damage the appliance. could damage the appliance.
As far as I understand it, the cleaning agent must/should only be added in one ratio.
There's a (slightly hidden) button next to the on/off button underneath to activate. It's not activated by pressing it, but by sliding it back and forth... the LED should light up in the right position.
digitec
1 year ago
Helpful answer
The Dreame H14 Pro is suitable for a variety of floor types, including parquet flooring. Here are some details:
- The H14 Pro can be used on various floor coverings such as hard floors, parquet, laminate, tiles and more, thanks to its flexible and efficient cleaning functions.
- The intelligent dosing of the cleaning solution and the adjustment of the suction power to the degree of soiling make it particularly suitable for sensitive surfaces such as parquet.
However, it is always advisable to follow the manufacturer's instructions and recommendations for the specific floor type to ensure optimum cleaning and protection of the surface.
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