Detergent will not decrease.

I filled the tank to the brim in horizontal mode. Despite activating the lever and setting the intensive cleaning function in the app, the detergent does not run out.
What is the problem?
According to research, this is a common problem.

Question

Detergent will not decrease.

I filled the tank to the brim in horizontal mode. Despite activating the lever and setting the intensive cleaning function in the app, the detergent does not run out.
What is the problem? 
According to research, this is a common problem.

Answer

I had that too. The only thing that helps is to send it in if it's still under warranty.

Answer

I have not had these problems, I always wipe with automatic mode on.

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Question about Dreame H14 Pro

Detergent will not decrease. I filled the tank to the brim in horizontal mode. Despite activating the lever and setting the intensive cleaning function in the app, the detergent does not run out. What is the problem? According to research, this is a common problem.