HP OfficeJet Pro 8730 (Ink, Colour)

HP OfficeJet Pro 8730

Ink, Colour


Question about HP OfficeJet Pro 8730

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chris.boehlen

2 years ago

With the printer it is only possible to scan via the. HP Cloud. I can no longer log in on my Mac. As soon as I enter my user name and password, the HP Smart interface appears again. When I select Scanner, the prompt to create an account or log in appears again. In short, I can no longer scan from my Mac. What could be the problem?

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alexsiegen

2 years ago

On macOS 10.15 I can scan locally. It works via the system settings as well as via HP Easy Scan. Maybe uninstall the HP software completely and reinstall it? Or dial the scanner from a non-HP program?