ADF works very badly: almost every second time the sheet is pulled in at an angle and creased. It does not matter if there are 2...4 sheets or only one in the ADF. The sheets are brand new, no creases, no holes. There are no repair/adjustment instructions on the Internet. Only the explanation of how to remove the jammed paper, but not how to definitely repair it.
Raffaele Santuari
4 years ago
The best thing to do in this regard is to contact our customer service directly at https://helpcenter.digitec.ch/hc.... Your request can then be examined individually.

Question

ADF works very badly: almost every second time the sheet is pulled in at an angle and creased. It does not matter if there are 2...4 sheets or only one in the ADF. The sheets are brand new, no creases, no holes. There are no repair/adjustment instructions on the Internet. Only the explanation of how to remove the jammed paper, but not how to definitely repair it.

4 years ago

The best thing to do in this regard is to contact our customer service directly at https://helpcenter.digitec.ch/hc.... Your request can then be examined individually.

Answer

The best thing to do in this regard is to contact our customer service directly at https://helpcenter.digitec.ch/hc/de/requests/new. Your request can then be examined individually.

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