We recommend that you update your headphones so that the latest firmware is installed. You will need to download the Audio Hub software to perform the update:
https://www.turtlebeach.com/pages...
If the problem persists, there may be a technical problem. We advise you to register a warranty claim:
https://helpcenter.digitec.ch/hc...
Hello Irinazoe03
I can't answer that, my "oldest" Xbox is the One.
But I think that since all Xboxes use the same data transfer for pairing (their own WLAN) and the Bluetooth channel of the headset remains free (to pair a mobile phone at the same time) it should work!
But only a theory, not a certainty!
But let's be honest, who still gambles with a 360?
The new Series S consoles are so cheap...
Now seen at the BF for 199,-... 😉
Greetings
Yes, you can. I even recommend a connection with the mobile phone, because the sound settings of the headset can only be made via the corresponding Turtle Beach app. This way you can still make in-game adjustments.