I use the Turtle Beach to play FPS games, but I find that I have no spatialized sound, I hear no difference whether the sound comes from the left or the right. I can't find a solution to my problem. Has anyone else had this problem?

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We recommend that you update your headphones so that the latest firmware is installed. You will need to download the Audio Hub software to perform the update: 
https://www.turtlebeach.com/pages/audio-hub
If the problem persists, there may be a technical problem. We advise you to register a warranty claim: 
https://helpcenter.digitec.ch/hc/fr/articles/115005648925-Mon-produit-est-d%C3%A9fectueux-que-faire-

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Question about Turtle Beach Stealth 700X Gen2

I use the Turtle Beach to play FPS games, but I find that I have no spatialized sound, I hear no difference whether the sound comes from the left or the right. I can't find a solution to my problem. Has anyone else had this problem?