Questions about SoFlow SO3 Gen 2

Is it possible to go from 21km to 25km?

I forgot the code to get acces on app does anyone know which kind of code need? How many numbers?

how do I change my scooter password in the application if I can't remember it?

I have an SO3 Gen2, and it worked fine. After a holiday I took it back and it gave me an E2 error... Brake fault? I've checked the braking, it's OK, I've shortened the brake lever travel, I've lengthened the travel.... I can't connect my phone because of this error! Has anyone had this problem before?

Where can I find spare parts?

Can the scooter also be driven in Germany? Because the description says: "Approved in Switzerland".

Is it normal for it to accelerate and decelerate jerkily?

Hello Together How can I redeem the Soflow voucher that I received with my Scooter order? Thanks a lot

Hello, the verification code does not work for me, I keep getting the message that the code is not correct, even though it is correct. Does anyone have a solution? Thank you

What is the contact number of Soflow to be able to call the customer service? Thank you

I bought one of these scooters and wanted to bind it to the app. The password stuck on the bottom of the SO3 is wrong. Soflow support doesn't seem to think it's necessary to answer. How do I get a valid password?

Am I too tall at 1.70-1.75

Is there any way to lock it?

Where can I find the password for the app? There is nothing on the scooter.

Do I have to buy the charging cable separately or is it already included?

Is it normal for the rod to have a little play?

My order criterion was that the driver's weight was specified as 120 kg, but now I see on the SoFlow website that it is only 100 kg, which makes quite a difference given the driving performance. What is the truth now? I think the information from SoFlow is more likely to be correct....

How come the manufacturer's website says that the mobile phone holder is included and there was none when it was delivered last week?

Hi, how and where do you operate the rear brake? I don't see a handle. And is that practical, even if things get tricky, when you're used to a brake handle like that on a bike? Thank you.

Where can I get a replacement stand? Unfortunately, mine broke off.

How can i connect to the app if I don’t know the password