Siemens WT47X940EU Avantgarde (9 kg, Right, CH plug)

Siemens WT47X940EU Avantgarde

9 kg, Right, CH plug

Questions about Siemens WT47X940EU Avantgarde

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fgumpitsch

1 year ago

Dear all, Is it the same for you that you are completely left out in the rain when Galaxus extends your warranty and you are passed from one case handler to another? I have been waiting for a solution for over two months...

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Fabian Müller

1 year ago

Oh dear, I'm sorry that the service process is taking so long in this case :( It seems that the responsible service centre is still waiting for a replacement part, which is why the on-site repair has been delayed. However, this has nothing to do with the warranty extension, we are still working on a solution and our customer service will get back to you as soon as possible.

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Z_ch

4 years ago

I assume it needs wifi for the Home Connect. We don't have wifi in the basement of our rented flat, could it be bridged somehow via a hotspot?

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javier.bargas

4 years ago

Yes, the Home Connect requires wifi. Don't know exactly what you mean by "bridging hotspots", but in general you would have to extend your WLAN so that it reaches downstairs (with a wifi mesh this is possible, but I don't know how many floors you have to bridge).

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rm3367

5 years ago

Today our replacement appliance was delivered after the first one was taken back due to a defective closing mechanism of the "porthole". With the now second appliance, we noticed the following characteristics that we cannot explain: is it usual for the dryer to make an additional louder noise after about 5 minutes of quiet operation, which continues even when the roller is not turning and only stops about 3 minutes before the end? Is it also true that the condensation tray fills up a little with water even when the dryer is connected via the external hose? We are not in a position to judge, as our old dryer has always been emptied via the condensation tray up to now. Thank you very much for your feedback.