clanghans4 years ago+341In c't 6/2021 on page 52 under the title "Garantieverschleppung - Kyocera verschleiert Schwachstelle" a systematic problem is apparently described. Stripes are said to appear from approx. 5000 pages onwards because a screw for the removal of toner is worn out on a spring. There is also a link to a video in Russian that is well made and a forum (ct.de/y8d3). Is it known whether the problem described still occurs as standard? Have other buyers also had this problem?Show in original language (German)6 answers
santa_cruiser4 years ago000Why is this machine including toner (CHF 535.--) cheaper than the same machine without toner (CHF 598.--)? Or are the two devices not identical?Show in original language (German)1 answerAugenarzt-Praxis Stemmle AG4 years ago000action, definitely grab itShow in original language (German)
beatheuberger4 years ago000Which is the correct 2nd paper tray for this printer. i find - Kyocera 2nd paper tray PF-1100, 250 sheets; sheets. Supported support weight is 60 to 163 g/m². Accepted media types: A4, A5, A6 - Kyocera 023R60UN; no information about the Paperhandlich I need a model where I can load the thickest paper possible.Show in original language (German)1 answerhoser-rtv4 years ago000We have 3 Kyocera M5526cdw printers in use in our company. Unfortunately, there are problems with the printer (paper jams) when you load thick paper (e.g. the cover sheet that is usually present with printer paper).Show in original language (German)
contact4 years ago000Guarantee: the description does not state a guarantee. Isn't a 24-month guarantee required by law?Show in original language (German)1 answerFormer employee4 years ago000This is an error in the description. 2 years are compulsory, as you said, and are also given by us.Show in original language (German)
isabell5 years ago000Kyocera toner return service: Is this also possible if I buy the device from digitec? Is there an extended warranty for this machine? What does it include? What does it cost?Show in original language (German)1 answerFormer employee5 years ago000 Helpful answerYes, this is all possible. However, the warranty extension and the return name service must be concluded and registered directly via Kyocera.Show in original language (German)