Poly EncorePro 320

Cable, USB-A, Skype
2Ratings
BrandMore from Poly
Delivered between Tue, 14.4. and Sat, 18.4.
More than 10 pieces in stock at supplier
Free shipping starting at 50.–

Colour2

Product details

Give your contact centre teams everything they need with the Poly EncorePro 300 Series headsets. Get high-quality audio, all-day comfort and proven durability.

Start with high-quality audio and excellent noise cancellation. Add voice-optimised frequency response for more accurate conversations. What's in it for you? More satisfied customers who enjoy a first-class experience at the other end of every call.

Use Plantronics Manager Pro to manage headset inventory, monitor usage and maintain devices. With actionable insights from Plantronics Manager Pro, IT can improve business processes, employee performance and compliance.

Key specifications

Headset Type
On Ear Headset
Headset design
Stereo
Optimised / Certified for
Skype
Equipment + Functions
Active noise reduction, Microphones, Mute, Volume control
USB ports
USB-A
Peripheral connection
Quick disconnect

General information

Item number
13023869
Manufacturer
Poly
Category
Office headset
Manufacturer no.
214573-01
Release date
30.1.2020
External links
Manufacturer's site (de)

Colour

Colour
Black
Exact colour description
Black

Office headset properties

Headset Type
On Ear Headset
Fit
Headband
Headset design
Stereo
Application range
Call centre, Office
Optimised / Certified for
Skype
Signal frequency
8000 Hz
Equipment + Functions
Active noise reduction, Microphones, Mute, Volume control

Connections

USB ports
USB-A

Wireless transmission

Signal transmission
Cable
Peripheral connection
Quick disconnect

Origin

Country of origin
China

Sustainability

Manufacturer commitment
SBTi

Voluntary climate contribution

CO₂ emissions
20.89 kg
Climate contribution
CHF 0.50

Scope of delivery

Scope of delivery
1 piece

Product dimensions

Length
150 mm
Width
111 mm
Height
60 mm
Weight
105 g

Package dimensions

Length
18.40 cm
Width
15.20 cm
Height
5.50 cm
Weight
182 g

30-day right of return
24 Months Warranty (Bring-in)
2 additional offers

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Goes with

Reviews & Ratings

Warranty score

How often does a product of this brand in the «Office headset» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 11.Yealink
    1.1 %
  • 14.EPOS
    1.2 %
  • 15.Poly
    1.3 %
  • 16.LogiLink
    1.6 %
  • 17.JLab Audio
    1.7 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 1.Sandberg
    0 days
  • 5.Logitech
    2 days
  • 5.Poly
    2 days
  • 7.Yealink
    3 days
  • 8.EPOS
    4 days

Return rate

How often is a product of this brand in the «Office headset» category returned?

Source: Digitec Galaxus
  • 13.Dell
    3.2 %
  • 14.Lenovo
    3.3 %
  • 15.Poly
    3.4 %
  • 16.Shokz
    3.8 %
  • 17.CSL
    4.1 %
Source: Digitec Galaxus