Poly Encore Pro 320

Cable, USB-A
Delivered the day after tomorrow
7 pieces in stock at third-party supplier
Supplied by
free shipping

Product details

You will find everything you need in a single contact center headset – suitable for your employees, your customers, and your budget. Start with your phone teams. The Poly EncorePro 300 series offers you reliability and comfort all day long, along with acoustic protection and voice optimization. This allows you to perform your best throughout your entire shift. It begins with excellent sound quality and top-notch noise cancelling. Additionally, there is a voice-optimized frequency range for clearer conversations. The result? Happier customers enjoying an outstanding experience on the other end of the line. The Poly EncorePro 300 series USB/C is supported by the separately available SaaS Plantronics Manager Pro. Use Plantronics Manager Pro to manage headset inventory, monitor usage, and maintain devices. With data-driven business optimization from Plantronics Manager Pro, the IT department can enhance business processes, employee performance, and compliance.

Key specifications

Headset Type
On Ear Headset
Peripheral connection
USB
USB Type
USB-A
Headset design
Stereo
Equipment + Functions
Volume control
Optimised / Certified for
Microsoft teamsSkype
Item number
13313661

General information

Manufacturer
Poly
Category
Office headset
Manufacturer no.
214570-01
Release date
10.3.2020

Colour

Colour
Black
Exact colour description
Black

Office headset properties

Headset Type
On Ear Headset
Signal transmission
Cable
Peripheral connection
USB
USB Type
USB-A
Headset design
Stereo
Application range
Call centreOffice
Fit
Headband
Signal frequency
0 GHz
Equipment + Functions
Volume control
Set contents
incl. charging station
Optimised / Certified for
Microsoft teamsSkype

Origin

Country of origin
China

Sustainability

Manufacturer commitment
SBTi

Voluntary climate contribution

CO₂-Emission
Climate contribution

Scope of delivery

Scope of delivery
1x Poly EncorePro 320 Duo USB-A

Product dimensions

Length
180 mm
Width
145 mm
Height
175 mm
Weight
220 g

Package dimensions

Length
18 cm
Width
15 cm
Height
6 cm
Weight
222 g

30-day right of return
24 Months Warranty (Bring-in)
4 additional offers

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Goes with

Reviews & Ratings

Warranty score

How often does a product of this brand in the «Office headset» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 13.Jabra
    1 %
  • 14.Lenovo
    1.2 %
  • 14.Poly
    1.2 %
  • 16.Sennheiser
    1.4 %
  • 17.Sandberg
    1.5 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 7.Logitech
    2 days
  • 7.Microsoft
    2 days
  • 7.Poly
    2 days
  • 7.Yealink
    2 days
  • 12.Jabra
    3 days

Return rate

How often is a product of this brand in the «Office headset» category returned?

Source: Digitec Galaxus
  • 8.LogiLink
    2 %
  • 9.Sandberg
    2.1 %
  • 10.Poly
    2.3 %
  • 11.FreeVoice
    2.7 %
  • 12.Shokz
    2.8 %
Source: Digitec Galaxus