Poly Encore Pro 320

Cable, USB-A
Delivered between Wed, 8.4. and Thu, 9.4.
Only 3 pieces in stock at third-party supplier
Supplied by
free shipping

Colour2

Product details

You will find everything you need in a single contact center headset – suitable for your employees, your customers, and your budget. Start with your phone teams. The Poly EncorePro 300 series offers you reliability and comfort all day long, along with acoustic protection and voice optimization. This allows you to perform your best throughout your entire shift. It begins with excellent sound quality and top-notch noise cancelling. Additionally, there is a voice-optimized frequency range for clearer conversations. The result? Happier customers enjoying an outstanding experience on the other end of the line. The Poly EncorePro 300 series USB/C is supported by the separately available SaaS Plantronics Manager Pro. Use Plantronics Manager Pro to manage headset inventory, monitor usage, and maintain devices. With data-driven business optimization from Plantronics Manager Pro, the IT department can enhance business processes, employee performance, and compliance.

Key specifications

Headset Type
On Ear Headset
Headset design
Stereo
Equipment + Functions
Volume control
USB ports
USB-A
Peripheral connection
USB

General information

Item number
13313661
Manufacturer
Poly
Category
Office headset
Manufacturer no.
214570-01
Release date
10.3.2020

Colour

Colour
Black
Exact colour description
Black

Office headset properties

Headset Type
On Ear Headset
Fit
Headband
Headset design
Stereo
Application range
Call centreOffice
Signal frequency
6800 Hz
Equipment + Functions
Volume control

Connections

USB ports
USB-A

Wireless transmission

Signal transmission
Cable
Peripheral connection
USB

Origin

Country of origin
China

Sustainability

Manufacturer commitment
SBTi

Voluntary climate contribution

CO₂ emissions
25.48 kg
Climate contribution
CHF 0.61

Scope of delivery

Scope of delivery
1x headset cable1x Poly EncorePro 320

Product dimensions

Length
180 mm
Width
160 mm
Height
60 mm
Weight
220 g

Package dimensions

Length
18 cm
Width
15 cm
Height
6 cm
Weight
222 g

30-day right of return
24 Months Warranty (Bring-in)
3 additional offers

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Goes with

Reviews & Ratings

Warranty score

How often does a product of this brand in the «Office headset» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 11.Yealink
    1.1 %
  • 14.EPOS
    1.2 %
  • 15.Poly
    1.3 %
  • 16.LogiLink
    1.6 %
  • 17.JLab Audio
    1.7 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 1.Sandberg
    0 days
  • 5.Logitech
    2 days
  • 5.Poly
    2 days
  • 7.Yealink
    3 days
  • 8.EPOS
    4 days

Return rate

How often is a product of this brand in the «Office headset» category returned?

Source: Digitec Galaxus
  • 13.Dell
    3.2 %
  • 14.Lenovo
    3.3 %
  • 15.Poly
    3.4 %
  • 16.Shokz
    3.8 %
  • 17.CSL
    4.1 %
Source: Digitec Galaxus