Citizen CBM-920II Wired Dot Matrix POS Printer

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Product details

The CBM920II has been designed for installation as a receipt printer in industrial facilities. A special paper loading mechanism and paper-end sensor ensure excellent efficiency. Its robust construction guarantees maximum reliability with a minimum MCBF value of 1 million lines. The ability to print graphics and the integrated memory enhance flexibility and functionality.

Key specifications

Printing technology
Needle
Max. print width
57.50 mm

General information

Item number
17933161
Manufacturer
Citizen
Category
Receipt printers
Manufacturer no.
CBM920II40RFDC
Release date
2.8.2021

Colour

Colour
White
Exact colour description
White

Till + Receipt printer properties

Printing technology
Needle
Print speed
150 mm/s
Max. print width
57.50 mm

Paper handling

Tape type
Roll
media width
57.5 mm
Roll diameter
69 mm

Connectivity

Transmission type
Cable

Data storage properties

Cache
2 kB

Power supply

Power supply
Electrical connection

Voluntary climate contribution

CO₂ emissions
29.26 kg
Climate contribution
CHF 0.70

Scope of delivery

Scope of delivery
1 x Cable serial

Product dimensions

Length
180 mm
Width
106 mm
Height
88 mm
Weight
470 g

30-day right of return
24 Months Warranty (Bring-in)

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Receipt printers» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • Citizen
    Not enough data
  • 1.Phomemo
    0.1 %
  • 2.Canal Toys
    0.2 %
  • 3.Epson
    1.2 %
  • 4.Star Micronics
    1.3 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Citizen
    Not enough data
  • 1.Epson
    2 days
  • Bixolon
    Not enough data
  • Canal Toys
    Not enough data
  • equip
    Not enough data

Return rate

How often is a product of this brand in the «Receipt printers» category returned?

Source: Digitec Galaxus
  • Citizen
    Not enough data
  • 1.Phomemo
    1.9 %
  • 2.Canal Toys
    2 %
  • 3.Epson
    5.6 %
  • 4.Star Micronics
    11.6 %
Source: Digitec Galaxus