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AppleCare+ for iPhone
created on 20.12.2023
Stay relaxed. With AppleCare+ for the iPhone.
Protect your iPhone with AppleCare+
AppleCare+ for iPhone covers repairs or replacement in the event of accidental damage. You also receive priority support from Apple experts via Chat or phone. AppleCare+ is registered by us using the IMEI or serial number of the device. Cover begins on the date of purchase of AppleCare+. You can always find the current AppleCare+ terms and conditions at Apple for more information.
Your benefits at a glance
Service and support, all from a single source
- Priority support from Apple experts via chat or telephone
- Same-day service in most metropolitan areas worldwide
- Express replacement service: Apple will ship you a replacement device so you don't have to wait for a repair
- Local Apple hardware service when travelling in Europe
- Bring-in service: Drop off your iPhone at an Apple Store or Apple authorised service provider
Hardware protection that also covers accidental damage
- Your iPhone
- iPhone battery*
- Included charging cable
- Unlimited number of repairs for unintentional damage, each subject to an additional charge of CHF 29 for damage to the display or back glass or CHF 99 for all other unintentional damage
You can purchase AppleCare+ for 2 years when you buy your Apple iPhone, provided the additional offer is configured on the respective device. To do this, add the device to your cart as usual and the AppleCare+ offer will appear as an additional option. Unfortunately, you can no longer purchase AppleCare+ from us after your product has been shipped. If you have any questions, you can contact our help centre.
In the event of a claim
Service and support from the people who know your iPhone best
Because Apple develops hardware, operating system and many programmes, all components of Apple products work together optimally. And only with AppleCare products do you get service and support from Apple experts, so most problems can be solved with just one call.
- Here you can check your AppleCare+ coverage and report a claim at any time.
- Register on site at any Apple Store worldwide or with an Apple authorised service provider
- Here are the conditions
The benefits of AppleCare products are separate from and in addition to the rights granted by consumer protection laws. Further information can be found here.
No purchase of AppleCare+ is required when purchasing the devices. AppleCare+ products are offered by Apple Distribution International Limited with its registered office at Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland. Apple Distribution International Limited is a single company representative of AIG Europe Limited, Opfikon Branch. Apple Distribution International Limited has its registered office at Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland. This insurance is underwritten exclusively by AIG Europe S.A., an insurance company with R.C.S. Luxembourg, number B 218806. AIG Europe S.A. has its head office at 35D, Avenue John F. Kennedy, L-1855 Luxembourg, www.aig.lu. AIG Europe S.A. is authorised by the Luxembourg Ministry of Finance and supervised by the Commissariat aux Assurances, 7, Boulevard Joseph II, L-1840 Luxembourg, DG de Luxembourg, Tel: (+352) 22 69 11-1, caa@caa.lu, www.caa.lu. AIG Europe AG, Bertrange, Opfikon branch, has a registered office at Sägereistrasse 29, 8152 Glattbrugg, Switzerland, as well as the commercial register number CHE-107.381.353 and is regulated by the Swiss Financial Market Supervisory Authority FINMA for the conduct of business in Switzerland. The contact details of FINMA are Swiss Financial Market Supervisory Authority FINMA, Laupenstrasse 27, 3003 Bern, Tel: (+41) 31 327 91 00, Fax: (+41) 31 327 91 01, info@finma.ch, www.finma.ch. The existing distribution cooperation between AIG Europe S.A. and Apple Distribution International Limited was approved by FINMA on 19 June 2015 as a regulatory outsourcing arrangement within the meaning of Art. 4 para. 2 lit. J of the Swiss Insurance Supervision Act*AppleCare+ products can only be claimed for the iPhone and original accessories supplied. AppleCare+ provides coverage for batteries that have less than 80% of their original capacity and for an unlimited number of repairs for accidental damage. You can find detailed information in the contract terms. Apple Support: 0800 00 1853 Calls are free of charge from a landline. You may be charged if you call from a mobile phone. This number may not be available through all mobile network providers. For more information, please contact your network provider.
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