Digitec Forum

Does Galaxus currently have capacity problems? I placed the order at 17:31 on Thursday as I really wanted the goods tomorrow Sat. I also processed the order immediately so that the goods in stock would be dispatched immediately. Today Friday 22:37: "In stock, dispatch is being prepared" It is 100% understandable that not every order placed before 21:00 is delivered the following day, but not the day after next? I have also checked Saturday delivery: it is set correctly. And according to post.ch, I don't think it's due to the size of the packaging either: 88 x 20 x 12 cm and 7.33 kg. Let's see when the parcel arrives, hopefully on Monday, although it still hasn't been packed / dispatched..... Too bad, it's not the first time in recent times that you can't rely on the delivery time.

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How to get 10% off

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Hello, I can no longer see the Europe energy labels, which have been compulsory since July 2025. It seems to me that they appeared for a while but this is no longer the case. Are they being integrated? I would find it very interesting to be able to filter through the different criteria on this label and to be able to clearly see the elements on the product sheet.

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I have photos that I want to store reliably over the long term. I have heard that some SSDs or HDDs can be unreliable in the long term. Is there a storage solution that is reliable and not too expensive? (Is for personal use)

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Dlaczego moje zamówienie zostało anulowane?

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Hi community. I have an Android smartphone with a jack and micro USB that is not compatible with a microphone. Is there a microphone that is usable with the smartphone bluetooth without additional nails. Thank you 😎

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Casativo Set of 3 High-resolution full HD IP surveillance camera, IR night vision, live view via app, 2-way communication, motion and person detection

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Stupid question: How do you recognise whether the Switch 2 game is physical (SD card) or digital (download code)? Is this visible on the packaging?

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Galaxus claims "Order by 9 p.m. today, receive your delivery tomorrow If you order by 9 p.m. on a weekday, we’ll dispatch your order that day as long as the items are in stock in our main warehouse. Your order will normally arrive the next working day (including Saturday, if you’ve allowed Saturday delivery in your account). Each product page features real-time information on availability." But this does not apply most of the time. Several orders now were delivered the day after tomorrow, even not during holiday season. This is annoying and was one of the strength of Galaxus. No explanation either why items in stock are not delivered right away...

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Hello together I am looking for a good value for money LED TV. Optimal size 55" The price should be in the lower range I value a good picture and sound. The operating system should not be the slowest. Maybe someone from the Community has a good tip?

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Is there one that sucks the stuff in well?

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This pistol is a marvel! but why don't you have any spare parts for Harder & Steenbeck pistols! at least the needles are the most fragile!

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Hello Digitec team The new Cooler Master NR200P V3 case was presented at CES 2025. Do you already know whether you will be adding this model to your range?

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Can anyone tell me which Manuka honey is suitable for abrasions? Is it better to use the 100+, 250+, 400+, 550+ or the one with 880+? Can you use any 100% honey? Or is it not advisable at all?

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In view of the 3G switch-off (Sunrise 10.6.25, Swisscom end of 25), not only 4G (=data), but also VoLTE (telephoning via LTE) should be selectable for mobile phones in the filter for mobile standard. You cannot make calls with 4G without VoLTE, and some mobiles can only transmit data via 4G!

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Hello Digitec - this is the second time that Planzer has deposited a (valuable) Digitec/Galaxus parcel on my doorstep (in Kleinbasel) and then confirmed the deposit by e-mail "deposited according to your instructions". 1. i did not provide any details 2. we were at home (especially because of the upcoming delivery) and the doorbell wasn't even rung This is the second time (both times a laptop). I would ask you to have a serious word with your logistics partner in the interests of your customers, or to use the postal service again, which is much more professional and reliable. Best regards, SF

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Hello together I'm looking for a notebook with a Windows 11 operating system for my industrial engineering degree. As I only use Apple devices in my private life, I'm reaching my limits when it comes to choosing from the many devices with a Windows operating system - especially when it comes to the different processors (AMD, Intel, etc...). Basically, I'm looking for a laptop that will be a reliable companion for the next three years. My budget is around 700-1000 CHF. The minimum requirements are 16 GB RAM and a 512 GB SSD. The brand doesn't matter. It would be nice if the device could run basic programmes smoothly - in the worst case, it should also be able to display a small assembly in a CAD programme. I don't need a touch function or a flip-down display. Can anyone recommend a notebook with these criteria or share their own experiences? Or is there "the" unbeatable price-performance notebook that costs just over CHF 1000? If it is really worth it, I would also be prepared to adjust my budget accordingly. Many thanks in advance for your tips!

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Could you please add a filter for monitors with VESA mounting?

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Hello dear Digitec I think it's great that you have Jonsbo cases in your range. Are you planning to add the new versions to the range? I would be particularly interested in the Jonsbo D32 Pro (white).

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Hello everyone, I am looking for a projector for home use that has the following features. I would appreciate your support based on your experience: - High brightness - ideally approx. 3,000 lumens - Projection distance: approx. 5 metres - Screen diagonal between 100 and 150 inches - Preferably also an ultra-short distance projector - Resolution: true 4K (native) - Low response time: A gaming-ready projector would be ideal - also for watching films and football matches. For example, I don't want to see the ball dragging during a football match. - Focus should be manually or digitally adjustable - Lens shift is desirable, but not a must - Price range: approx. 3,000 Swiss francs (options above this are also welcome if significantly better) - High contrast ratio - Laser technology would be ideal - it is currently the best option, isn't it? I'm torn between Epson EH-LS800B, Hisense 100L9HD incl. 100" ALR Daylight screen, Hisense PX3 or Hisense PX3-Pro. Many thanks in advance!

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Planzer is the worst delivery service of all!!! no deadline is kept, for many parcels so far. Not even a notification! I would gladly pay a surcharge if my parcels were never delivered by Planzer !!!!!

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If I filter the passive type of CPU cooler, are there dozens with fans?

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Hello Digitec/Galaxus writes that the delivery time would take about 3 days longer than usual. However, for my small order of 2 items (both ready for immediate dispatch and rather small), the status has been "ready for dispatch" for 3 days. How is it with you? What experience do you have of the delivery time?

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I'm looking for these trousers in xs

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Ciao, what's going on at Galaxus at the moment? I can no longer order until 21:00 and expect the goods the next day. It also says that it won't be delivered until the day after next. I'm just wondering what happened to the advertising slogan "ordered today, delivered tomorrow". Also, there has been no live chat with Support for a while now. What's going on with you?

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You ask a question to customer service and after a relatively short time you get a very polite answer from a customer advisor. If you want to reply to the answer by e-mail, perhaps to find out more details, you get a generated reply asking you to use the Digitec assistant and the whole procedure starts all over again.Sorry, but what kind of stupid system is this if you can't reply directly to the customer advisor by e-mail.I've never experienced anything like it anywhere else.

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Does Galaxus state on the invoice whether a smartphone has been renewed or reduced in price? Thank you

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I am looking for information on whether it is necessary to shake the spray before use - or whether it is even not recommended. Is there a difference between Jet and Fog in this respect?

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Could you please add Summer Smoothie Barebells soft bar, I urgently need it every day 😭🙏😃

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Please contact TNT Express The parcel has been with TNT Suhr for 3 days. Has anyone already had this?

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