Aten USB 3.0 Sharing Switch: 4 Port
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Aten USB 3.0 Sharing Switch: 4 Port


Question about Aten USB 3.0 Sharing Switch: 4 Port

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tilmann

3 years ago

Wake-up on keystroke or mouse movement I can't wake up the computers from standby mode with this USB switch in between. It works fine without the switch. Is that correct? Am I doing something wrong?

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Speckstreifen

3 years ago

It works fine for me as long as the usb connection has not been changed, otherwise it is not possible. If it doesn't work even without a change, connect the external power supply if necessary.

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tilmann

3 years ago

Servus zusammen,
leider scheint das nicht zu gehen.

Der ATEN-Support hat geantwortet.

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Hello,

The behaviour is by design.
When the PC doens't have the focus, the switch cannot provide the connection.

If at that time the PC is in sleep or suspend mode, it's up to the PC to reconnect to the connected devices.

This service request will now be closed automatically.
If you have other questions, you can open a new case.

Regards,
ATEN Customer Service
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eSupport-Vorgangsnummer: K220194372-218
Service-ID: jurian
Anwortzeit auf das Problem: 2022/01/24 11:24:43
Produkt-Modellnummer: US434
Produkt-Seriennummer: Z3L1-185-0207

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tilmann

3 years ago

Thanks guys, but it doesn't work for me.
The external power supply doesn't change it either.
But when I plug in the keyboard or mouse directly, it works fine, so it can't be BIOS settings or anything.

Since two of my four computers go into standby mode overnight, it's pretty inconvenient if you always have to crawl under the table.
I have opened a support ticket at Aten (K220194372-218) and will let you know as soon as I know more.

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sliechtimb

3 years ago

Not right, works without problems.