Samsung Galaxy S22 (128 GB, Phantom Black, 6.10", Dual SIM, 5G)
CHF280.– currently CHF352.– new

Samsung Galaxy S22

128 GB, Phantom Black, 6.10", Dual SIM, 5G

Question about Samsung Galaxy S22

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raphael.thevoz

2 years ago

I've bought a Samsung Galaxy S22. When transferring my data to this new phone, I can't retrieve my WhatsApp chat history. I save my chats on Google Drive. This isn't the first time I've changed phones without any problems. But this time, when I installed and opened WhatsApp, then proceeded to check my number on the new phone, I don't get any suggestion to restore my chats from Google Drive. I'm using the same number. Why is it that when I install WhatsApp on my new phone, I don't get the suggestion to restore my chats from Google Drive?

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jergo75

2 years ago

Helpful answer

I had exactly the same problem a week ago. I solved it by uninstalling WhatsApp on the new mobile and reinstalling it. Then I was asked if I wanted to restore the data (photos, videos, chat history, etc.). I suspect that the pre-installed WhatsApp version on the new mobile had led to this problem.