I got my machine yesterday and today when I unpacked it I had a big surprise: language selection in Settings: Languages 1 or Languages2 (English/Russian). I immediately phoned customer service and Kenwood. Kenwood told me to insist that the machine be exchanged for a Swiss model or a model with German language! I was promised that I would hear from the Galaxus product managers on Monday how things were going... As the machine weighs 24 kg including the packaging, I am not in a position to take the machine to the post office. I have reported this and requested that the machine be collected and exchanged at the same time. I hope that this will be enough and that I will not have any problems.
