I think it's an outrage that, with a 2-year warranty, you have to send the device to Nintendo Germany yourself in the event of a warranty claim! 👎👎I will never buy anything from Digitec again. I'd rather go to Media-Markt, they have much better customer service!

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Sending the device insured to Germany is very expensive, who will pay for it? How long will it take? Customer service has failed for me here at Digitec. If I had known that this was going to happen here, I would have bought the console somewhere else!

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Did you purchase the product through us? Because if so, a warranty claim would also be handled by us.

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Question about Nintendo Switch

I think it's an outrage that, with a 2-year warranty, you have to send the device to Nintendo Germany yourself in the event of a warranty claim! 👎👎I will never buy anything from Digitec again. I'd rather go to Media-Markt, they have much better customer service!