I just bought the 256GB model from Galaxus. Problem, I only have 234 GB available under Windows. Is this normal? I know there is always a difference, but I am still 22 GB short! That's a lot!

Question

I just bought the 256GB model from Galaxus. Problem, I only have 234 GB available under Windows. Is this normal? I know there is always a difference, but I am still 22 GB short!  That's a lot!

Accepted Answer

Indeed, it can happen that there is a difference, but as you say, 22 GB still seems a bit high. I suggest you contact customer service with a photo of it. You can write your e-mail from here: https://helpcenter.digitec.ch/hc/fr/requests/new

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Question about SANDISK Ultra Dual Drive

I just bought the 256GB model from Galaxus. Problem, I only have 234 GB available under Windows. Is this normal? I know there is always a difference, but I am still 22 GB short! That's a lot!