HP M477fdw Color LaserJet Pro (Laser, Colour)

HP M477fdw Color LaserJet Pro

Laser, Colour


Question about HP M477fdw Color LaserJet Pro

avatar
nigi_one

6 years ago

I have the problem that I cannot set up the "Scan to Email" function with gmail & icloud. I have configured everything correctly in the router GUI. I have also searched online for solutions e.g. manually entering DNS etc.. Unfortunately all without success. Is there a solution?

Avatar
avatar
attila.gaspar

2 years ago

Since 30 May 2022, Google has completely blocked so-called unsafe apps. HP Scan is one of them. It seems to be the same with Apple's Icloud address.
What works, however, is GMX.
The solution: Set up a GMX address and use it.

avatar
chkochko

4 years ago

I had the same problem. I had to change two settings in my Google Account:

Go into your Google account (https://www.google.ch), then in the top right corner click on your icon, then "Manage Google Account". On the right side, go to Security. Then adjust the following two points:
- Sign in to Google => 2 step confirmation => off.
- Access by less secure apps => On

avatar
nigi_one

6 years ago

Hoi Lugi, I tried it with the SMTP server of Gmail for my @gmail.com address. Say smtp.gmail.com, port 465, SSL, for authentication gmail address incl. password. The error message I get is: Username or password incorrect. However, this is not the case. I then tried using the SMTP details of my iCloud email address. Again the same error message. I also get the same error message when I manually enter DNS on the printer.

avatar
lugipfupf

6 years ago

Is there an error message of any kind? Do you want to use the SMTP from Gmail or iCloud? Or can you use the one from your provider? A little more information would be helpful. Unfortunately you can't attach screenshots here. But links: https://support.google.com/a...

Greetings
Lugi