Question about Canon Maxify GX7050

AxelF356

1 year ago

I have just installed a GX7050. Everything works so far. However, the printer smears the pages facing forwards when duplex printing. The printout shows the text image and a shadow of the same text offset approx. 2cm downwards. This looks like a problem that occurs when refeeding. The same thing happens with more pages - always only on the side facing forwards - but the soiling is slightly heavier. I have set the printer to duplex printing by default. These are the first pages I ever print. What can I do to stop this problem?

andreas.boehm

1 year ago

Helpful answer

I also recommend contacting Canon support. It is possible that your device is also affected by the recall. I also have problems with my device and will be sending it in for repair next week. You can find more information about the recall here:
https://www.druckerchannel.de/artikel.ph...

KarlMeyer999

1 year ago

I recommend contacting Canon support.

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