Question about i-tec USB 3.0 / USB-C Dual 4K Dock

2 years ago

I have installed the driver for the 4KDock on the MacBook Pro 2023. There are 2 monitors connected to the dock via Display Port. When I connect the port to the MacBook with USB-C, no monitors are displayed in the settings and the monitors notice that something has happened but report "no connection": What can I do?

2 years ago

Hello - Do you have the latest displaylink driver/software installed (1.8.1 Build 63.180)?
Is the displaylink software running (you can see it at the top of the bar, two rectangles that overlap - are the screens "mentioned" there)? Have you made the settings "System settings => Privacy & security => Screen recording => Display link manager ON"?
Reboot already done? Power is on and plugged in (at the back of the itec?).
I have a 2022 M1 with i-Tec and Display-Link... 2 monitors (DP) on 4K - sometimes it's a bit "bocky" - then only helps: disconnect dock, switch off dock, switch on... but then it works for hours with me ;) LG

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Question about i-tec USB 3.0 / USB-C Dual 4K Dock

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