Hello

I own this docking station. Unfortunately, the power supply now seems to be defective. An acquaintance has exactly the same model, so I can rule out that it is a different defect, as we have tried it out with his power supply unit.

Now my question is, how can I get a replacement power supply unit? It is important that it has the same technical capacities so that charging via USB-C is still possible.

Question

Hello

I own this docking station. Unfortunately, the power supply now seems to be defective. An acquaintance has exactly the same model, so I can rule out that it is a different defect, as we have tried it out with his power supply unit.

Now my question is, how can I get a replacement power supply unit? It is important that it has the same technical capacities so that charging via USB-C is still possible.

Accepted Answer

Please report your situation to our customer service so that they can check it and work with you to find a satisfactory solution.

You can find our contact form at the following link: https://helpcenter.galaxus.ch/hc/de/requests/new

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