ASUS Universal Dock
USB-A, USB-C, 1 ports
Question about ASUS Universal Dock
Hello, I bought this docking station at the same time as an ASUS UX330UA-FC080T notebook from you. When connecting the station, I get an error message: USB not recognised. What is wrong?
Helpful answer
Hello Kevin
Just found a source of information on ASUS`s USB-C connectors.
https://www.asus.com/ch-de...
Here you can find all ASUS notebooks and their USB-C features.
The UX330UA "only" supports data transfer and nothing else.
I am now a bit demotivated, but at least I know what the notebook can and cannot do.
Hope I could help.
Greetings
Mould
Helpful answer
I have the same problem with this laptop but have already tried docking stations from dell and kensington...
Hello I can only confirm the problems. Although I have owned this dock-in for longer than it has been available here. I also contacted Asus with the problem. They couldn't or wouldn't confirm the problem and said it was probably defective and I should exchange it... I haven't done that yet. When I read that it's still the same for you, then I'll probably let the exchange go. However, you should all contact Asus, as this is the only way to confirm that there is also a problem.