Samsung EO-EG920
Cable
Question about EO-EG920 - 400580
Hello I bought these headphones yesterday and would like these Wing Ear-Tips (???) to be included. These can be inserted very well into the ear and the headphones do not simply slip out if the anatomy is unsuitable. Now they were actually not included, although they are shown in the picture. I find that misleading. Can they be reordered?
Helpful answer
Hmm, these usually come with it. I would exchange them.
Samsung Electronics GmbH
Hello KJA-BE,
You can enquire about the availability of the Eartips for your Samsung EO-EG920 headphones by calling 06196 9340 209 (Monday to Friday between 08:00 and 19:00; cost of the call according to the conditions of the contract partner for fixed network connections or mobile phone connections).
Best regards from Schwalbach,
Your Samsung Service Team