Minimum order surcharge

What is a minimum order surcharge?

A surcharge of maximum CHF 9.00 is added for orders below CHF 50.– in some product categories. Owing to this minimum order surcharge, our customers benefit from lower prices for small articles.

How does it work and in what way do I benefit from it as a customer?

Low-price articles are usually purchased several at a time or together with a more expensive product (e.g. several wine glasses or a kitchen appliance together with accessories). The execution of these kinds of orders cause less internal costs as the proportional processing expenses decrease with an increasing amount of products within the same order in comparison to products that are ordered individually. For this reason it was decided to reduce the price of these low-price products. At the same time the minimum order surcharge had to be introduced for orders below CHF 50. –. This is because processing expenses for low-price orders are disproportionately high.

This means that customers benefit especially when ordering several low-price products at a time or when purchasing them together with other articles within the same order.