Hello

I bought an Aspire A515-52 and the docking station i-tec USB-C Metal Triple Dockingstation and connected it via USB-C so far everything works except the screens are not recognised (HDMI and DP connected to the docking station). Does anyone know the reason for this? Do I need a programme for this (driver is already installed)?

Question

Hello

I bought an Aspire A515-52 and the docking station i-tec USB-C Metal Triple Dockingstation and connected it via USB-C so far everything works except the screens are not recognised (HDMI and DP connected to the docking station). Does anyone know the reason for this? Do I need a programme for this (driver is already installed)?

Answer

You do not need a driver. First plug in ONLY the HDMI cable and see if it works. You often have to set the monitor to receive the signal via the HDMI input, for example. - Then unplug the HDMI and test ONLY the DP cable. - Otherwise, Google e.g. "Second screen is not recognised - this is how to solve the problem" - Good luck. TR

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