For me, an important selling point was that, according to your description, this monitor should have integrated speakers. Unfortunately, as confirmed in one of the videos, it does not. I wish I had seen that beforehand. However, I relied on your description, which, in my opinion, should have been adjusted immediately. I spent hours trying to get the internal speakers to sound good before I realised that there was nothing there that could sound good. Now, in addition to my efforts, I have to buy speakers. It would be nice if you could recommend something to me - and it would be even nicer if you could be a little more accommodating with the price of the speakers. Sending the monitor back would involve even more work for me and for you.
We regret the experience you had to make due to missing information on our part. I will forward the missing information to the responsible department for revision.
Regarding your issue with the speakers, please contact our customer service so that they can look into your situation and work with you to find a satisfactory solution.
You can find our contact form under the following link:
https://helpcenter.galaxus.ch/hc...
