As soon as the recharge exceeds 30 Watts, the noisy fan starts up even if the temperature of the device is 20 degrees.with a solar panel and on cloudy days the fan keeps turning on and off which consumes a lot of energy unnecessarily and the fan will not last long. Is my device defective?

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Unfortunately, we are not technicians, so it is difficult to say what the problem is. You have two options, either you contact the brand's technical support directly or you contact our customer service who will inform you how to return the product.

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Question about Xtorm XP500

As soon as the recharge exceeds 30 Watts, the noisy fan starts up even if the temperature of the device is 20 degrees.with a solar panel and on cloudy days the fan keeps turning on and off which consumes a lot of energy unnecessarily and the fan will not last long. Is my device defective?