Samsung Galaxy Buds+ (11 h, Wireless)

Samsung Galaxy Buds+

11 h, Wireless

Question about Samsung Galaxy Buds+

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ingold67

4 years ago

After 4 months of intensive use, the headphones are extremely quiet. New pairing and resetting has done nothing. Be it mobile phone, tablet or PC. I can hear almost nothing even at full volume............ And yes, I clean the Buds+ regularly and intensively with ear sticks and an old toothbrush, my ears too by the way ;-). Is this some kind of SW bug ? I have version R175XXU0AUC3. I am grateful for any help.

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Samsung Electronics GmbH

4 years ago

Samsung Electronics GmbH
Hello ingold67,
please contact our colleagues from technical support in this regard. They can be reached at 06196 77 555 77 and will be happy to help you.
Kind regards from Schwalbach,
Your Samsung Service Team
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David Raemy

4 years ago

In this case, please contact our customer service directly so that you can be helped accordingly. It is possible that this is a faulty product.

https://helpcenter.digitec.ch/hc...