2 years ago •
purchased this product
- i-tec Support
2 years ago
I am sorry for the inconvenience.
Can you please try to reset SMC and NVRAM?
Can you please contact our Technical support and let us know more information? Our e-mail address is firstname.lastname@example.org
Can you please let us know what devices do you connect to the docking station? Is the USB-C charger connected to the docking station? What type of MacBook do you use?