Ultimaker Original DIY kit incl. UltiController

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Warranty score

How often does a product of this brand in the «3D printers» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • Ultimaker
    Not enough data
  • 1.Monox
    1.6 %
  • 2.Bambu Lab
    2.3 %
  • 3.Ideoon
    3.1 %
  • 4.myFirst
    3.4 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Ultimaker
    Not enough data
  • 1.Ideoon
    0 days
  • 2.Filapen
    1 day
  • 2.Monox
    1 day
  • 4.Creality
    2 days

Return rate

How often is a product of this brand in the «3D printers» category returned?

Source: Digitec Galaxus
  • Ultimaker
    Not enough data
  • 1.myFirst
    0.3 %
  • 2.Monox
    1.1 %
  • 3.Bambu Lab
    2.2 %
  • 3.Filapen
    2.2 %
Source: Digitec Galaxus