Sony Xperia 1 II incl. WF-1000XM3 headphones

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Smartphones» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 19.Fairphone
    2.4 %
  • 20.Doogee
    2.5 %
  • 20.Sony
    2.5 %
  • 22.Crosscall
    2.7 %
  • 22.Ulefone
    2.7 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 26.Fairphone
    11 days
  • 26.Gigaset
    11 days
  • 26.Google
    11 days
  • 29.ASUS
    13 days
  • 30.Sony
    21 days

Return rate

How often is a product of this brand in the «Smartphones» category returned?

Source: Digitec Galaxus
  • 19.Unihertz
    5.1 %
  • 20.OPPO
    5.4 %
  • 21.Sony
    5.5 %
  • 22.OnePlus
    5.6 %
  • 23.realme
    6.6 %
Source: Digitec Galaxus