Sony Xperia 1 II incl. WF-1000XM3 headphones

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Smartphones» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 20.HMD
    2.5 %
  • 20.Huawei
    2.5 %
  • 20.Sony
    2.5 %
  • 23.Ulefone
    2.9 %
  • 24.Emporia
    3 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 21.Fairphone
    12 days
  • 22.Gigaset
    14 days
  • 23.ASUS
    15 days
  • 24.Sony
    21 days
  • 25.HTC
    22 days

Return rate

How often is a product of this brand in the «Smartphones» category returned?

Source: Digitec Galaxus
  • 15.OPPO
    4.8 %
  • 17.Nothing
    4.9 %
  • 18.Sony
    5 %
  • 19.CMF
    5.1 %
  • 20.Doro
    5.2 %
Source: Digitec Galaxus