Sony Xperia 1 II incl. WF-1000XM3 headphones

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Smartphones» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 20.Fairphone
    2.2 %
  • 20.Huawei
    2.2 %
  • 22.Sony
    2.6 %
  • 23.Ulefone
    2.8 %
  • 24.HMD
    2.9 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 23.Google
    11 days
  • 25.ASUS
    14 days
  • 26.Vivo
    17 days
  • 27.Sony
    18 days
  • 28.Gigaset
    19 days

Return rate

How often is a product of this brand in the «Smartphones» category returned?

Source: Digitec Galaxus
  • 15.HMD
    4.7 %
  • 16.Motorola
    4.8 %
  • 16.Sony
    4.8 %
  • 18.Nothing
    5 %
  • 19.OPPO
    5.2 %
Source: Digitec Galaxus