Questions about Xtorm Volt Series

gmuenderbenjamin

2 years ago

Is there a spare plug ? unfortunately my child has destroyed it.

2 answers

KaiserNomis

4 years ago

Is this product suitable for travel? I would like to travel around the globe and don't know if this product comes with a UK or US adapter, as the product description is unfortunately unclear... PS: Is it also possible to purchase a practical carrying case for this product or is one included? Best thanks.

1 answer

Spl4tt

4 years ago

Helpful answer

The plug can be changed. Basically, it is a US plug onto which other adapters such as Swiss plugs are plugged. It is very suitable for travelling. It has a small bag to carry everything.

iggyko88

3 years ago

Does the charger support PD PPS to charge a Samsung Galaxy at full speed, for example?

1 answer

bbAAER

3 years ago

With 65 watts, most devices can charge at full speed. Examples at Samsung: Samsung Galaxy S21 ultra - 25 watts Samsung Galaxy S21 - 18 watts Samsung Galaxy Z Flip 3 - 15 Watt

Thurbemast

3 years ago

Is it suitable even thought my handy isn't 65W?

1 answer

Laura Robach

3 years ago

Yes, it is possible to charge a device with a charger that has a higher current capacity than required. Since the voltage is kept constant (5 V), the only factor that determines the current consumption is the load (another term for the resistance) that the device imposes on the charger. Thus, the device only draws the current it needs and no more.

sdjavaheri

4 years ago

I bought this "Xtorm XA031 Travel Charger Pack" mainly for my various phones but can I also charge my Dell XPS laptop? I found two pieces of information about the power supply for my Dell. On the charger it is written in big letters "45W" and in smaller letters "Dell Output 20V / 15 V / 9V / 5V ==2.25 / 3 / 3 / 3 A". And under the laptop it says "Dell Input 20 V == 2.25A".

1 answer

Laura Robach

4 years ago

Here is the answer from our department responsible: Generally speaking, it could be used to charge the laptop as it has a 65W USB-C output, but only if the customer's laptop is capable of charging via USB-C, and to find out if this is the case, we need the exact model/serial number of the laptop as not all models in the Dell XPS series have this feature.To know if this is the case, we need to have the exact model/serial number of the laptop as not all models of the Dell XPS series have this feature. Please write us an e-mail and do not reply here. For the e-mail, please summarise the situation and mention the details (order number, serial number, etc): https://helpcenter.digitec.ch/hc/fr/requests/new?ticket_form_id=39231