
Urbanista Stockholm
3.50 h, Cable

Urbanista Stockholm
3.50 h, Cable
If a reset doesn't help and you still have a warranty, I would try calling customer service.
hello, they ended up in the bin, very bad product, sorry
We are not able to diagnose the problem and do not have any personal experience. The best thing to do is to contact our customer service directly: https://helpcenter.galaxus.de/hc/de/requests/new
Each flash of the LED on the side indicates a charge level of 25%. So if it flashes four times in a row, you know you can take it out again. So the flashing is normal. If the headphones do not work, you can of course send them in at any time within the warranty period for testing and, if necessary, repair/replacement.
We have no personal experience with this and cannot make a remote diagnosis. Please contact our customer service directly so that we can check your request. You can find our contact form here: https://helpcenter.galaxus.de/hc/de/requests/new
In this case, please contact our customer service directly so that the problem can be checked. https://helpcenter.galaxus.ch/hc/de
I also had this problem recently. Then I completely recharged the batteries of the headphones in the case. After that, everything worked perfectly again.
Is the question still relevant?
Since we cannot rule out the possibility of a defect, we recommend that you contact our customer service team directly at digitec@digitec.ch. Our customer service team will take care of this case immediately.
Micro-USB (facepalm) https://www.urbanista.com/us/stockholm
14 of 14 questions