Questions about SteelSeries Arctis 9X

9X can be connected to XBox without dongle

We are currently waiting for a new delivery date from the supplier. As soon as we receive this, the item will be available for order again with a delivery date in the shop. Unfortunately, we cannot say when this will be.

I don't agree at all: I use the 9X Wireless since months without any Bluetooth connection issues. Yes, Bluetooth can be a PITA, but so it is. And it's manly the senders fault and not the end device's. On my setup (Mac mini M1) Bluetooth reach isn't as far as the one over SteelSeries' USB sender module *included with the 9X* but decent. I can easily walk around my apartment without loosing connection. Even when I'm in different rooms. Show me another setup that can even pass 2-3 walls without loosing connection and I reconsider my opinion. Maybe.

Hello michelle, we are currently unable to offer the 7x. Sorry. LG

Yes, you can. Unfortunately, there is noise (humming) during charging. However, only possible voice chat partners hear this hum. So it's annoying for others but you (almost) can't hear it yourself. A great pity for such an expensive headset.

The best thing to do is to contact our customer service directly at https://helpcenter.digitec.ch/hc/de/requests/new. Your request can then be examined individually.

As we are still waiting for a delivery ourselves, we unfortunately do not have any more precise details about the delivery date.

I don't think the sound comes "from above" with any headset. But if something is above you when you play, you can hear it very clearly.

of course it's quicker there, the manufacturer itself usually always has a stock for direct sales, whereas digitec very probably has to go via suppliers, who then don't have it in stock etc.

The Community is for enquiries about ownership and use of the products. For all other questions, please contact customer service. However, where availability is unknown, this means that we are out of stock and awaiting information on possible supply. As soon as we have more details, we will update the delivery time.