CHF16.70
Samsung Galaxy SmartTag2
Android
Questions about Samsung Galaxy SmartTag2
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digitec
11 months ago
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The Samsung Galaxy SmartTag2 is normally supplied with a CR2032 battery. This battery is included in the scope of delivery to enable immediate use of the tracker.
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Yes, it is the same CR 2032
digitec
11 months ago
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The Samsung Galaxy SmartTag2 is compatible with Samsung devices that use Android 9.0 or higher and have at least 3 GB RAM. The range of the SmartTag2 is up to 120 metres via Bluetooth. For precise localisation over longer distances, it uses the SmartThings Find network, which only works with Samsung devices.
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Yes, that definitely works. VG
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Samsung Electronics GmbH
Hello,
there are some restrictions for devices with a Samsung Account child account, this is one of them. Please try to connect the Galaxy SmartTag2 to a smartphone with a Samsung account of an adult instead.
Best regards from Eschborn
Your Samsung Service Team
digitec
2 weeks ago
Short answer: No - this device does not show your cat's location in continuous real time; it uses Bluetooth/SmartThings-Find, not in-built GPS.
Explanation: The tracker works primarily via Bluetooth (up to ~120 m range) and reports its location via the SmartThings Find network when another Galaxy device within range forwards the signal.
- Within Bluetooth range, you can locate the cat directly and play a sound; the app shows the approximate position on the map.
- As soon as the tag is outside your Bluetooth range, localisation is only possible if a third-party Samsung device detects the signal and transmits the position via SmartThings; this is selective and not continuous "live GPS".
- The device does not have GPS and therefore does not offer permanent real-time tracking like specialised GPS pet trackers with mobile communications (e.g. with SIM/4G).
If you absolutely need continuous real-time tracking, a GPS tracker with cellular reception is a more suitable choice; if you are okay with occasional location updates via the Galaxy network and local Bluetooth search, this device will do the trick.
I'm pretty sure about this information; the manufacturer and comparison sources confirm that there is no GPS built in and SmartThings/Bluetooth network is used for tracking.
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Officially only works on samsung. There are, however, github projects to make it work on all Android devices (https://github.com/KieronQuin...) not personally tested on the other hand.
The localisation works very well and is accurate. The app is from Samsung and is called Smart Things. If you can install this app, the prerequisite is met. I cannot answer directly whether the S10+ is compatible with the tag.
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A d'accord
Thank you for your answer
What tracker would you recommend?
digitec
5 months ago
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The range of 120 metres refers to the maximum Bluetooth connection between the tracker and your smartphone. The tracker can be located directly within this range.
The tracker works via Samsung's SmartThings Find network to locate you worldwide, for example your suitcase when travelling. This uses millions of Samsung devices worldwide, which serve anonymously and securely as a search network, to determine the location of your tracker even outside of Bluetooth range. This allows you to locate your suitcase even when it is not in the immediate vicinity of your smartphone.
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The difference lies in the regional version. The version ending in GWW is intended for the international market, GEU for the European market. Both are technically identical. In this case, we recommend the cheaper product. :)
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One pre-installed CR2032 button battery:
The SmartTag2 comes with a pre-installed battery, so it is ready for immediate use.
Please contact us, this may be a manufacturing defect:
https://www.galaxus.de/help
digitec
6 months ago
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The tracker can only be connected to one Samsung account at a time, which is managed via the SmartThings app. Location access by multiple mobiles at the same time is not directly provided. However, multiple SmartTags can be managed with a single smartphone, but sharing a single tag with multiple mobiles for location tracking is not possible by default.
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What kind of question is that? 😅
Hello, no, unfortunately this is not possible...
digitec
8 months ago
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You cannot find a Galaxy SmartTag2 if it is not activated, as the device needs to be configured and linked to an account via the SmartThings app to work properly. If you still have the package, you can activate it by following the included instructions and using the SmartThings app to configure it and start tracking.
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This is not a question for users in Germany! This is about the offers from Galaxus.ch.
In my opinion, the two suppliers are offering the same devices. The cheaper offer comes from Galaxus.ch itself, the more expensive one from a third-party supplier who, for some unknown reason, offers the set on the Galaxus platform at a much higher price...
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Samsung Electronics GmbH
Hello,
If an owner of the Galaxy SmartTag2 has activated the "Lost" mode, you can use NFC Scan to scan any stored contact details. This allows you to contact the other person in the event of loss.
Best regards from Eschborn
Your Samsung Service Team
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Samsung Electronics GmbH
Hello,
In the lower ring area of the Galaxy SmartTag2 there is a small hole for opening the battery compartment. Once you have inserted the included ejector pin here, you can pull out the compartment at the bottom and replace the battery. We therefore recommend that you do not saw it off.
Best regards from Eschborn
Your Samsung Service Team
digitec
9 months ago
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No, you don't need a subscription to use this product. Simply purchase it and use it with a compatible Samsung device, such as a smartphone or tablet, using the SmartThings Find app.
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No
digitec
10 months ago
The Samsung Galaxy SmartTag2 does not send an automatic notification to your mobile when the tracker moves. However, you can track the tracker via the SmartThings app and display its position on a map. If you connect the tracker to a Samsung device, you can also use the function to make the tracker ring to make it easier to find.
There is no direct function to receive a notification when the tracker moves. However, you could check the SmartThings app regularly to see the current location of the tracker.
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1 year ago
The difference between the Samsung Galaxy SmartTag2 and the specific model designation "EI-T5600BBEGEU" lies mainly in the identification and the specific features of the model.
- Model designation: "EI-T5600BBEGEU" is the specific model number of the Samsung Galaxy SmartTag2. This number identifies the specific model and its configuration, such as the colour (in this case black) and the region for which it is intended.
- General designation: The Samsung Galaxy SmartTag2 is the general designation for the product, which includes all variants and configurations of the tracker. This includes features such as battery life of up to 500 days, IP67 protection, ultra-wideband (UWB) radio and compatibility with Samsung Galaxy devices.
Overall, "EI-T5600BBEGEU" is a specific version of the Galaxy SmartTag2, while the general designation covers the entire product segment.
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