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Nuki Smart Lock 2.0 CH + Keypad

Nuki Smart Lock 2.0 CH + Keypad

Questions about Smart Lock 2.0 CH + Keypad

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Anonymous

5 years ago

Attention to those who want to buy a Nuki for the knob cylinder. I bought my Nuki Smart Lock 2.0 a week ago here at Digitec and then noticed that I need an adapter. I ordered it directly from Nuki and found out that there seem to be different versions of the Nuki Smart Lock 2.0. The adapter does not fit into the Nuki I got from Digitec. This is ONLY for locking systems with key. I have now called the Nuki support. They exchanged the Nuki Smart Lock 2.0 for me. Therefore order the Nuki for knob cylinders directly from the manufacturer as long as Digitec can't offer the matching Smart Locks as well. Otherwise there will be disappointed faces at the customer and more effort at Digitec.

6 answers
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digiteczürich

5 years ago

When are the adapters for the knob cylinder available and how are they to be added to the shopping cart at digitec in combination with the Nuki order. They are free adapters according to Nuki. JW

3 answers
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Anja Oertly

5 years ago

Helpful answer

So far we only have the information that the adapters will be available in the course of the first quarter, but unfortunately it is not yet clear whether we will be able to offer it afterwards or whether you have to ask/order directly from Nuki. As soon as we receive information, we will add it to the product.

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Anonymous

4 years ago

What about data protection? Does data go on the internet? Which data? Are you dependent on external servers or can you operate the server yourself? Do I have to create an account somewhere and disclose data? Which data? What about in 10 or 20 years, when the company and its server no longer exist, will we only have electronic waste?

2 answers
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Anonymous

4 years ago

Helpful answer

Things are bad with this one.
All data goes over the internet.
In case of connectivity with the bridge, i.e. with WLan and not with Bluetooth, JSON dumps containing among others your address go via HTTPS to the Nuki servers. They will then open your door if you have sent the correct "secret". If you open the lock with Bluetooth only, the data will be sent via your mobile phone, i.e. via the app.