CHF204.–
Microsoft Surface Dock 2
Docking port (proprietary), 4 ports
Questions about Microsoft Surface Dock 2
What would you like to know?
0 questions and answers
Helpful answer
A power supply unit is of course included, but not a network cable.
Compatibility:
Surface Pro 7+
Surface Pro 8
Surface Laptop Studio
Surface Laptop 4
Surface Book 3 (13.5" & 15")
Surface Laptop 3
Surface Pro 7
Supports dual 4k monitors at 30Hz:
Surface Go 3
Surface Laptop Go
Surface Book 2
Surface Laptop 2
Surface Laptop
Surface Pro X
Surface Pro 6
Surface Pro (5th Gen)
Surface Go 2
Surface Go
Not compatible with:
Surface Pro 4
Surface Pro 3
Surface Book (1st Gen)
I don't quite understand. You simply switch on the surface as usual and wake up your display device from sleep mode.
Helpful answer
The two docking stations are technically identical, the ports should be adapted soon.
The "For Business" models are distinguished by an extended manufacturer's warranty service: Microsoft will send a replacement device if warranty services are requested.
The Microsoft Surface Dock 2 has a total of 6 connections:
- 2x USB-C ports (video-capable, support two 4K monitors at 60 Hz)
- 2x USB-C ports (on the front, for faster charging and higher data transfer rates)
- 2x USB-A ports
- 1x Ethernet connection
- 1x 3.5 mm audio connection
Yes, the Surface Dock 2 is compatible with the Surface Pro 11. You can easily connect two monitors and other peripherals.
Is this the right cable? Not all USB-C to USB-C cables pass the image. I had this problem on my screen. I ordered another cable and it passed.
Yes, Dock 2 will certainly help.
Helpful answer
When docked, press the Windows+P key combination and then select 'Expand' from the menu on the right-hand side, then all monitors should be active, including Surface.
I can't say, I have a Surface Pro 8 and it works great
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The main connection is Microsoft Docking Port (proprietary), misleading information published due to the automatic import of product specifications into the database is corrected in the shortest possible time.
My only thought would be that the monitors are on auto input detect and not set to the input you are using.
Just a guess - hope it works.
Former employee
2 years ago
This behaviour is unusual and difficult to assess remotely.
Please contact Microsoft technical support. The experts can offer you a targeted solution.
https://www.microsoft.com/de-ch/contact.aspx
No, that should not work. According to Microsoft, the Surface 8 Pro in conjunction with the Docking Station Dual can do 4K at 60 Hz.
https://support.microsoft.com/de-de/surface/ermitteln-ihres-surface-docks-und-der-zugehörigen-features-591c07f4-2784-24cf-6445-6fa059237461
Many greetings
No - or yes. I have had similar problems with the Surface Dock since the beginning, regardless of the screen model. With the first one, the screen started to 'shake' from time to time, even with a high-end USB-C cable. In addition, sometimes no signal went out on USB-C: the computer does not recognise a screen and the computer does not notice anything. The first problem with the shaking went away when I replaced the dock. The second problem could only be solved if the dock was disconnected from the power, screen and computer and then reconnected. The second problem can be avoided if the computer is only connected and disconnected from the dock when it is switched on (=screen on & logged in).
Basically, I like the concept that everything is connected with the one, magnetically held, connection. Unfortunately, however, the manufacturer has not understood the idea of a dock at all: I expect from such an expensive dock that you can connect the computer in a closed state and then start it by pressing a button on the dock (without opening the computer). This is a basic function for experienced manufacturers. In addition, a dock must always connect without any problems. Conclusion: Nice try, but absolutely unsuitable for business.
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I don't know about Surface Pro 9, but that's how I use Surface Laptop Studio. It has a full 5120x1440.
I strongly recommend the Microsoft Sipport website as the features vary greatly depending on the generation of the Surface.
Helpful answer
I use the Dock 2 on the Surface Laptop Studio. I don't notice any excessive heating. Could it be that the Surface Pro 8 only heats up because the battery is being charged? Then the Surface can get quite warm and the fan spins up. As soon as the battery is fully charged, the temperature and the fan speed return to normal. It is also important to make sure that the ventilation openings are free so that the hot air can escape unhindered. The fact that the plug gets hot only shows that the Surface Pro 8 "sucks" a lot of power. If this is not due to the activity of the CPU, it is probably the battery.
Yes, the Sufrace Dock 2 is compatible with the Surface Laptop 5.
Former employee
3 years ago
The units are identical and differ only in the source of supply. To ensure availability, we purchase from different sources. This is the reason for the difference in price and availability.
Helpful answer
Yes, the Surface Laptop 4 charges itself via the docking port. I use this dock daily with my Surface Laptop 4.
yes, it is possible
Former employee
3 years ago
Hello, that doesn't really matter with this docking station, the supported resolution and refresh rate is exactly the same
Hello, according to the description, the docking station should also fit the Laptop Studio. In terms of handling, the dock is a great device...
Helpful answer
The Surface Dock 2 was designed more for the Book series, but in my opinion it is overpriced and outdated since the new Surface Pro's have Thunderbolt.
My recommendation is to buy a Thunderbolt 3 dock.
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