Hi Anto_123. I have just researched the matter. The cheaper model is a refresh of the G903 with a better sensor. The new sensor affects the maximum DPI setting as well as the battery life, see here: https://www.techspot.com/news/80476-logitech-g-series-gaming-mice-get-hero-treatment.html
Logitech offers spare parts for sale on their website: https://support.logi.com/hc/de-ch/articles/360025250474--Ersatzteile-Kabelgebundene-Kabellose-Gaming-Maus-G903
You can also contact digitec directly and ask if they can organise a replacement for you:
https://helpcenter.digitec.ch/hc/de/requests/new?ticket_form_id=39231
Hello,
The G903 has a button under the mouse that allows you to switch between the 5 hardware profiles, which you can change with the software only, but the software is not necessary to switch afterwards (only test done by killing the logitech app, not tested under another OS).
According to my information, the new Hero models are about to be released and can already be pre-ordered from Logitech itself: https://www.logitechg.com/de-ch/products/gaming-mice/g903-hero-wireless-gaming-mouse.html
PS: As soon as the products are available, they will definitely be added to the range at Digitec.
Can you confirm that this mouse has 5 profile slots that can be configured with ghub but more importantly that you can switch the 5 profiles without the help of any software or computer?
Because I bought a 502 lightning which promised 5 profiles that could be changed by stealing them, but what was not specified was that the ghub software is needed to change the profiles! There is only one that remains in memory and if by misfortune it is not the one you need you must have a computer + lghub and change it...
I let you imagine with customers who are under windows ubuntu macos and let's admit that I don't have the right profile, I can't ask the customer to install ghub on his machine it's not possible! I would like to be sure that once configured these 5 profiles do not need a pc nor ghub to change them on the fly and thus work in all peace.
I feel cheated with this 502 lightning I wonder if I'm not going to send it back because it's semi-misleading your ad and specs yes there are 5 profiles but 4 that need the ghub software and only 1 is usable. You are confusing the issue, many people wonder why this one is cheaper than the other when they are the same and the answer is not always the sensor but the real switchable built-in memory.
I can see ordering this model if you can assure me that the profiles (5) are switchable without software.
I'll see if I can get the 502 lightning back, depending on the answer and the test that follows.
I'm waiting for a reply and I wish you a good afternoon.
I'm sure it's the only mouse that can save 5 profiles (with ghub) and CHANGE them WITHOUT ANY SOFTWARES!
I just bought the 502 lightspeed which has 5 profiles which is true but it needs software to change them otherwise only one is usable in memory and the other 4 need ghub! It's all a big blur, by the way! I was fooled and now I have the 502 lightning which is not at all what I needed (change computers every day from win to ubuntu and mac and if I don't have my personal pc I can only use one profile!
I'd like to send it back to you because it's really a semi-deception, you have to look very far to find answers that are confusing and confusing!
Could you please confirm this for me.
Thank you