Questions about JLab Audio Go Air Pop

I tilt them from the outside towards the centre so that they are easy to lift out.

According to our information, they are effectively purple. However, this is not very obvious from the photos.

I'm just going to ask a stupid question: Have you plugged the headphones in the right way round (left to left and right to right)? You can also plug them in the wrong way round, but then you can't close the case and they won't charge.

No

Yes and I have I-phone 8 👌🏻

Probably once with and once without a case. The earpieces themselves only have a running time of 8 hours.

Yes, it is a technical problem. Mine was the same, I sent them back and got new ones. After that, it was tip-top. Digitec solved it quickly and efficiently.

Hello Matteo.radina I have the black and the grey headphones from JLab. Yes, it is possible to use one pair and then the other. Unfortunately, they have exactly the same name in the Bluetooth menu, which makes it difficult to choose. As far as I know, it is not possible to listen to music with two pairs of headphones at the same time.

Hello, there is a fixed short cable attached to the box, which can be charged with a USB charging plug or on the PC.