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HyperX Cloud II Wired
Cable
Questions about HyperX Cloud II Wired
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It was the same for me. I tried everything possible to turn the microphone up. In the end, you could hear every little thing... That's why I sent it back. But not everyone seems to be like that.
Yes, I use it in many shooters (CS:GO, Valorant, etc.) It has served me well so far.
Treiber an sich habe ich keine gefunden. Vielleicht hilft ein Firmware Update? Hier kannst du es downloaden: https://www.hyperxgaming.com/de...
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Only with 3.5mm jack but not with USB (no 7.1 surround): https://www.reddit.com/r...
Unfortunately, it is not offered separately by the manufacturer, sorry.
According to research, this should be possible via the 3.5 mm connection.
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USB to 3.5mm jack adapter should work
Hi Mirza
I bought the same headset for PC gaming, where it is recognised without further ado and works well.
When I tried to connect it to the PS4 at college, I had the same problems as you described.
It seems that the PS4 doesn't recognise the headset's sound card when you connect it directly to the PS via USB.
My solution was to connect the headphones directly to the controller (3.5mm jack). The microphone and headphones were then recognised. So connect the headset to the controller and search through the PS4 options...
Hope this helps.
Happy Gaming :)
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Apparently, it is not possible to use mute if you do not connect the headset with USB. The only way would be to unplug the microphone directly
Yes it works, because the Virtual 7.1. is generated directly by the headphones themselves.
Hi, I can't help you with the Xbox, but it works fine on a Playstation 4. The systems shouldn't be "sooo" different.
Former employee
6 years ago
Unfortunately not with us, please excuse me. You can still try the manufacturer directly or send in the headset (if purchased from us) as a warranty claim.
The PS4 is not a computer. This only works via the PS4's own software. There is no other way.
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Yes, this headset has a button to mute the microphone, it also has buttons to turn the volume up - down.
If you connect the supplied USB sound card to the PS4, you can control the volume & mic volume. Of course you can also mute the mic there.
Firmware update: https://www.hyperxgaming.com/us...
Kann natürlich auch sein, dass das Mikrofon einfach defekt ist. In dem Fall austauschen lassen. :)
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This may be due to passive / active USB. It's the same for me. https://www.androidauthority.com/state-of-u... This article may help you.
I think the best thing to do is to contact HyperX/Kingston support.
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It should, but maybe the microphone won't work. Couldn't test it, but since it has a standard jack for audio, it should work.
Hey :)
No not really, a little bit because it's not totally isolated. But as soon as there's sound in your headphones you can't hear anything around.
Former user
7 years ago
According to our information, the drivers required for 7.1 cannot be installed on the console.
Former user
8 years ago • purchased this product
purchased this product
You need a jack adapter -> Hama Jack Adapter, 4 pin (0.10m, Entry, Black)
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