"Questions, answers and discussions must explicitly refer to the products and their function. General questions regarding personal orders, delivery times or prices are to be directed at our customer service."
https://www.digitec.ch/en...
But digitec doesn't have a shop in Lugano. But you could order it and send it to a friend of yours in Lugano and pick it up there or he can send it to you after he got the phone. And the delivery date is unknown, so you would have to wait until the information will be updated to know more