Poly Headset EncorePro 525 Duo USB-A
Cable, USB-C, Skype1 item ordered
Optimised / Certified for2
Product details
The EncorePro 500 Series smart headsets enable your employees to take calls from home or the office, regardless of how they are connected to a PC. They are the first digital headsets for call centers that connect you with everything Teams has to offer, even during a call. Hybrid work has never been easier. You can customize the audio performance to your specific headset, ensuring ideal call quality every time. The controls are user-friendly and feature a single hold button for audio and video (USB models). Designed to protect your hearing and built for years of use, these headsets make true flexibility your new reality.
Headset Type | On Ear Headset |
Headset design | Stereo |
Optimised / Certified for | Skype |
Equipment + Functions | Volume control |
USB ports | USB-C |
Peripheral connection | USB, USB-C |
Item number | 16572515 |
Manufacturer | Poly |
Category | Office headset |
Manufacturer no. | 218274-01 |
Release date | 31.8.2021 |
External links |
Colour | Black |
Exact colour description | Black |
Headset Type | On Ear Headset |
Fit | Headband |
Headset design | Stereo |
Application range | Call centre, Office |
Optimised / Certified for | Skype |
Signal frequency | 150 Hz |
Equipment + Functions | Volume control |
USB ports | USB-C |
Cable length | 208.50 cm |
Signal transmission | Cable |
Peripheral connection | USB, USB-C |
Manufacturer commitment | SBTi |
CO₂ emissions | 23.87 kg |
Climate contribution | CHF 0.57 |
Scope of delivery | 1x Poly EncorePro 525 Duo USB-A |
Length | 175 mm |
Width | 149 mm |
Height | 55 mm |
Weight | 74 g |
Length | 18 cm |
Width | 15 cm |
Height | 5.50 cm |
Weight | 208 g |
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Reviews & Ratings
Warranty score
How often does a product of this brand in the «Office headset» category have a defect within the first 24 months?
Source: Digitec Galaxus- 12.Yealink1.1 %
- 14.EPOS1.2 %
- 15.Poly1.3 %
- 16.LogiLink1.6 %
- 17.JLab Audio1.8 %
Warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Digitec Galaxus- 1.Sandberg0 days
- 5.Logitech2 days
- 5.Poly2 days
- 7.FreeVoice3 days
- 7.Yealink3 days
Return rate
How often is a product of this brand in the «Office headset» category returned?
Source: Digitec Galaxus- 13.Dell3.2 %
- 14.Lenovo3.3 %
- 15.Poly3.4 %
- 16.Shokz3.6 %
- 17.CSL4.1 %