Poly EncorePro HW720

Cable, USB-A
3Ratings
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Product details

Customer demands are increasing, and phone calls are becoming more complex. Here, you should opt for the uncompromising performance of the flagship model EncorePro. Provide your employees with the highest level of comfort, sound quality, and reliability with this leading headset, and support them in delivering high-quality customer interactions.

With seven positioning points for perfect microphone placement, an exclusive retractable microphone arm, and a three-year warranty, the EncorePro is the ultimate headset for all-day use. Thanks to its sleek headband, lightweight yet sturdy design, and VoIP-capable wideband audio, the EncorePro exceeds all expectations.

Key specifications

Headset Type
On Ear Headset
Peripheral connection
Quick disconnect
USB Type
USB-A
Headset design
Stereo
Equipment + Functions
Noise Reduction
Documents
Compatibility list.pdf, Technical data sheet.pdf
Item number
3512843

General information

Manufacturer
Poly
Category
Office headset
Manufacturer no.
78714-102
Release date
24.2.2015
External links
Manufacturer's site (de)

Colour

Colour
Black
Exact colour description
Black, Silver

Office headset properties

Headset Type
On Ear Headset
Signal transmission
Cable
Peripheral connection
Quick disconnect
USB Type
USB-A
Headset design
Stereo
Application range
Call centre
Fit
Headband
Signal frequency
0 GHz
Cable length
120 cm
Equipment + Functions
Noise Reduction
Set contents
incl. charging cable

Origin

Country of origin
Germany

Sustainability

Manufacturer commitment
SBTi

Voluntary climate contribution

CO₂-Emission
Climate contribution

Scope of delivery

Scope of delivery
1x USB-A cable

Product dimensions

Length
60 mm
Width
180 mm
Height
210 mm
Weight
72 g

Package dimensions

Length
17.10 cm
Width
15.50 cm
Height
5.60 cm
Weight
198 g

30-day right of return
24 Months Warranty (Bring-in)
2 additional offers

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Goes with

Reviews & Ratings

Warranty score

How often does a product of this brand in the «Office headset» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 13.Jabra
    1 %
  • 13.Thronmax
    1 %
  • 15.Poly
    1.2 %
  • 16.Lenovo
    1.3 %
  • 16.Sandberg
    1.3 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 5.Logitech
    2 days
  • 5.Microsoft
    2 days
  • 5.Poly
    2 days
  • 10.EPOS
    3 days
  • 10.Jabra
    3 days

Return rate

How often is a product of this brand in the «Office headset» category returned?

Source: Digitec Galaxus
  • 8.Sandberg
    2.1 %
  • 9.LogiLink
    2.2 %
  • 9.Poly
    2.2 %
  • 11.FreeVoice
    2.9 %
  • 11.Lenovo
    2.9 %
Source: Digitec Galaxus