Huawei Mate 10 Pro + Moleskine set

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Warranty score

How often does a product of this brand in the «Smartphones» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 15.Doogee
    1.8 %
  • 15.Doro
    1.8 %
  • 17.Huawei
    2 %
  • 18.Honor
    2.1 %
  • 18.Nokia
    2.1 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 1.Blackview
    1 day
  • 1.Doro
    1 day
  • 1.Huawei
    1 day
  • 4.Cat
    2 days
  • 4.Olympia
    2 days

Return rate

How often is a product of this brand in the «Smartphones» category returned?

Source: Digitec Galaxus
  • 27.TCL
    7.9 %
  • 30.Honor
    8.1 %
  • 31.Ulefone
    8.2 %
  • 32.Vivo
    16 %
  • 33.Huawei
    18.6 %
Source: Digitec Galaxus