Huawei Mate 10 Pro + Moleskine set

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Warranty score

How often does a product of this brand in the «Smartphones» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 18.Google
    2.1 %
  • 18.Nokia
    2.1 %
  • 20.Huawei
    2.2 %
  • 21.HMD
    2.3 %
  • 21.Sony
    2.3 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 2.Cat
    2 days
  • 2.Doro
    2 days
  • 2.Huawei
    2 days
  • 2.Oukitel
    2 days
  • 2.Ulefone
    2 days

Return rate

How often is a product of this brand in the «Smartphones» category returned?

Source: Digitec Galaxus
  • 26.Doogee
    8.7 %
  • 26.TCL
    8.7 %
  • 28.Nubia
    10 %
  • 29.Vivo
    15.2 %
  • 30.Huawei
    15.6 %
Source: Digitec Galaxus